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Join Our Mental Health Transport & Care Team

At Prometheus Safe & Secure, we’re leading specialists in secure patient transport and enhanced observation, operating 24/7 with NHS Trusts, CCGs, and private providers

Our culture and values are built on empathy, respect and continual training, with NHS‑standard development, secure, well‑equipped vehicles and a supportive, inclusive team environment.

View our open positions on Occy

Why work for Prometheus Safe & Secure?

Team you can trust

You’ll be joining a passionate, patient-centred team that’s rewriting the standards of secure patient transfer.

We’re regulated by the CQC and members of the Independent Ambulance Association, so you can trust that our operations are tried-and-tested.

Great training & growth

You’ll get NHS-standard training (de‑escalation, crisis intervention, safe handling) delivered by clinical professionals from Midlands Partnership NHS Foundation Trust.

We support NVQs, mentoring, and ongoing career development.

Supportive culture

Enjoy flexible hours (full-time, part-time or zero-hour contracts), secure and comfy vehicles, 24/7 backup, free parking, uniform, a pension scheme, an Employee Assistance Programme, and more.

Prometheus staff member
Team outside van

Who we hire

Care for others

You’re patient-centred, reliable and ready to support vulnerable patients.
Private ambulances by Prometheus Safe and Secure

Who we hire

Work well in teams

You thrive in mixed-gender, multi-skill teams alongside RMNs, HCAs, and logistics staff.
Close up of a hand touching a touch screen in a car with a map

Who we hire

Learn and grow

It doesn’t matter if you’re experienced or new to transport services, if you’re committed to learning and compassionate care, you’ll fit right in.

What you’ll do at Prometheus Safe & Secure

As a Bank Healthcare Assistant (HCA) or Bank Registered Mental Health Nurse (RMN), you’ll:

  1. Play a key part in multi-disciplinary patient transfers: informal, Section 136, court orders, home pickups, and A&E observation duties.
  2. Use de-escalation or safe physical intervention when needed.
  3. Ensure vehicle and patient safety.
  4. Communicate clearly with patients, our team, and NHS colleagues.
  5. Record important details and report issues.
  6. Support a safe, caring transfer from start to finish.

Training & career progression

At Prometheus Safe & Secure, we’re here to support your development. We offer opportunities for professional growth, including:

  • NHS-grade, covering de-escalation, restraint techniques, first aid.
  • Access NVQ and CPD programmes, plus mentoring.
  • Grow from HCA into nursing or logistics roles.

How to apply for our team

  1. Apply online: view roles via our Occy platform.
  2. Shortlisting & phone chat: HR and logistics review your application first.
  3. Face‑to‑face interview: expect role-based questions, possibly scenarios.
  4. Checks & induction: DBS, licence check, and full training.
  5. Start your journey: shadow shifts, team induction, and full support from day one.

WHAT PEOPLE ARE SAYING

Care Quality Commission

“We saw excellent handovers between the registered mental health nurse and both the sending and receiving establishments. These were detailed, informative and enabled a thorough overview of the patient to be gained prior to and post transfer.”

FAQ

Career Frequently Asked Questions

Do I need previous patient transport experience?

Not necessarily. While experience helps, we offer full NHS-standard training to get you ready for the job.

What about physical requirements & licences?
You’ll need a full UK manual driving licence (12+ months). Some roles involve physical handling of patients, but this will all be covered in the recruitment process.
Do you operate 24/7?
Absolutely. Prometheus Safe & Secure dispatches staff 24‑hours a day, 365 days a year, with vehicles on the road within the hour of booking.
Can I do part-time or zero-hours?
Yes. We offer flexible hours, full-time, part-time, and bank roles to fit your life and schedule.
What shift patterns are available?

We operate flexible 24/7 shift patterns:

  • Early mornings (5.30am–10.30pm)
  • Nights (5.30pm–7.30am)
  • Weekends

Roles are zero-hour with day, night, part-time, or bank options available

What employee benefits are included?

All our staff members receive:

  • Enrolment in The People Pension scheme
  • Access to an Employee Assistance Programme
  • Free on-site parking and uniform
  • Mandatory NHS-grade training & ongoing development
Are backgrounds and DBS checks needed?
Yes. As part of our commitment to safety, we carry out DBS and driving licence checks before your start date.
Is sponsorship available for international applicants?
Unfortunately not. Currently, all roles are open to UK applicants only; we don’t provide visa sponsorship.

Ready to join us?

If you care about helping others and value teamwork in a trusted, professional setting, we’d love to hear from you.

View our open positions on Occy