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Frequently Asked Questions
Do you provide mixed gender teams?
Our dedicated team of clinical logistic managers are on hand to provide a suitable staff skill mix for each and every journey. We take into account Gender, Current presentation, Section and complete a thorough risk assessment before deciding on the most suitable staff to attend the transfer
Are all the Patients Restrained?
No, Prometheus staff are all trained in De-escalation Management and Intervention. Prometheus follow the line of least restrictive practice. Only a small percentage of patients require physical intervention.
What are your business hours?
We are a 24/7 365 day Service. Teams are despatched within the hour regardless of booking time.
Do you Provide a wheelchair service?
Yes, we are fully equipped and trained in the transfer of patients in need of a wheelchair.