Premium Services based on Patient-led Care

As market leaders in secure patient transport and mental health care, Prometheus guarantees premium service, as well as the fastest local response times in the industry. 

Our services are based in patient-led care, meaning that empathy, patient security, and efficiency are always at the top of our priorities. Our expert team of mental health care specialists are highly trained, so our patients are always in the most capable hands when it comes to support and security.  



We are regulated by the Care Quality Commission and are members of the Independent Ambulance Association.

Team outside van


Secure Patient Transfer

Our Secure Patient Transfer service is built on trust and reliability. We offer the quickest response times in the industry, and pride ourselves on our professional and compassionate approach to patient transport. 

A and E transfers staff member


A&E Patient Transfers

Providing transportation to and from A&E departments along with an observation service by our experienced and highly trained care team.

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Home Collections

A skilled team, including registered mental health nurses, providing a home collection service for individuals in liaison with AMHPs, the police and other specialist consultants.

Team member


Observation Service

Care, support and reassurance for patients in A&E departments, section 136 suites or while awaiting assessment or bed allocation.

Nurse smiling to a child


Children and Young People

Specialist care and support for children and young people, with an experienced and empathetic team trained in Level 3 Safeguarding.

Additional Services Staff


Additional Services

The safe and secure transportation of patients with mental health needs in a variety of settings including court appearances.